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30-DAY MONEY BACK GUARANTEE
Hi, We love our products and we are sure you will too! That's why we offer a risk-free 30-day trial period. If you don't like our products, you will get your money back.
Thank you for your trust. I hope these jewellery pieces bring you as much joy as I had creating them!
10.000+ WOMEN CARRY MY CRAFTSMANSHIP!
Frequently Asked Questions
No worries! If your jewels don’t fit quite right, you can request a return within 30 days of receiving them for a full refund. Prefer a different size? We’ll gladly send you the right one instead — your comfort is our priority.
Funds are returned to your original payment method or as store credit as soon as your items have arrived at our warehouse.
For more info visit our return policy page.
Can I change or cancel my order?Of course, you can change or cancel your order within 8 hours of purchase.
Please contact us immediately by e-mail at info@alice-atelier.com if you wish to change or cancel your order.
I’m always here to help! Whether you have a question or just want to chat about my shoes, I’m available every day of the week.
Opening hours:
- Monday to Friday: 09.30 - 18.00
- Saturday: 09:30 - 17.00
- Sunday: Closed.
I do my best to get back to you within 24 hours, but I always strive to respond as quickly as I can.
✉️ Email me at: info@alice-atelier.com

Not satisfied? No problem! You can always return or exchange. We offer a 30-day return or exchange policy if you are not satisfied with your order in any way

To make your shopping experience as pleasant as possible, we offer free shipping throughout the United States

You can pay in a secure environment with Creditcard